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Anderson An med Hospital Emergency Room is a nightmare! It needs to be fixed a.s.a.p.

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regular - member
139 posts

I had to create a new thread for this important post. Last night, I had to rush my wife to the Anderson Hospital Emergency Room. She has had the flu and has gotten even worse. The place is a total nightmare! They have 1 dady behind a counter. They are the ONLY hospital Emergency Room that I have ever seen that doesn`t allow anybody to have anything to eat or drink!! My wife was diehydrated and she had a large cup of Ice Wtaer. They REFUSED to let her take it in! Then, the lady behind the counter gives you stupid 1970`s-era paper name tags to wear! She then has to "buzz you in" the door. Then you come to a very small cramped area that has a few cheap chairs. You sit there until someone comes from our behind a Shower Curtain passageway! You wait for an hour before this person calls you in. Then, you go behind the shower curtain and someone takes your blood pressure and asks a few questions. Then, they sent us to ANOTHER waiting area! The people in here were moaning and screaming out in pain! One poor old lady in a wheelchair was having trouble breathing! A man cries out: "When are we going to see a doctor"? The man says that they have been waiting in there for over 6 hours!!!! I then took my wife the hell out of there and to the Emergency Room at Saint Francis in Greenville. They took us right in, and really helped my wife. Total opposite of Anderson Hospital. When is this nightmare at the Anderson Hospital going to stop. Hippa Privacy laws are being violated because one can hear EVERYTHING that goes on behind the shower curtain! Has anyone else experienced this terror down at An Med? That hospital is very out dated! The medical tem on M*A*S*H had better facilities!!!

superstar - member
247 posts

I hope your wife is well after her experience with Anderson's version of the medical industry.
AnMed is terribly mismanaged and is losing millions of dollars a month, not a year, like they told the Independent. They are currently in negotiations with Carolina Medical Systems, a slash and burn, cut to the bone, medical conglomerate that already owns and operates a couple dozen hospitals in the Southeast.I was in a serious car wreck a couple years ago,and was unable to tell the EMS folks to take me to Greenville. So I ended up at AnMed and I swear to you that a state trooper found me and was asking me about the crash before I got medical attention. The doctors had to run the guy out once they got there.
Of course, AnMed owns several dozen pieces of property across the country, an odd circumstance for a tax exempt hospital, n'est pas? Maybe if you had told them your wife wanted to buy some acreage, they would have gotten to her quicker.

superstar - member
305 posts

There are always bad stories about emergency rooms.

But despite what you may think, you may not be getting the whole picture. The people there are doing the best they can. There may have been plenty of patients there that had a higher priority of needs.

I hope you wife is fine.

Everyone always thinks, they need attention first but realize that you may not be the only one who needed medical assistance. I have always, as far as my family goes, experienced good care from ANMED and hope that it will continue.

__________________
Hell has frozen over. Get out the ice skates.
regular - member
139 posts

Well thanks...my wife is fine now thinks to the St. francis Hospital Rmergency Room in Greenville. By the way, she is a nurse orginally from Ohio. She says that the An Med Emerency Room is right out of a 1960`s episode of "Guding Light". I think that we saw Dr. Ed Bauer and Papa Bauer walking around there. But seriously, it is pretty bad there and had been for a long time. I was there two years ago... and it was the same. There is NO excuse to "wearhouse" the people waiting like they do. The atmosphere at the Greenville Hospital was much better. They had many more people working and got patients into a waiting room a.s.a.p. I invite folks to visit the local emergency rooms. Watch how An-Med puts 1970`s "Hello...I am........" tags on Emerency patients!!!!!! They also "buzz" THE DOOR TO LET YOU IN!!!! This kind of technology existed in the 1970`s at K-Mart restrooms! It just pains me to see the many folks in pain that just sit and sit and sit,,,, Anderson An Med must get into the 21 st Century and out of the 1960`s! The shower curtian "Triage?" room is a joke. God bless us from this! If you are in need of urgent medical care-drive to greenville! The wait will be almost non-existant! You will wait in HOURS at the An-Med in Anderson! Go down there and look at the "beautiful" and "modern" Emergency Room there. You may even see Marcus Welby M.D. and nurses wearing white hats!!!! Calling Dr. Ed Bauer.................

fanatic - member
2368 posts

ARetro:

I'm sure it's very frustrating. I'm glad your wife go the care she needed.
The ER in Anderson saved the life of two members of my family. The care was terrific, and obviously the outcome was desirable. Many hospitas are having chellenges in the current economic environment. ER's are being over run all over the country, due to so many people being without a fmaily doctor, no insurance, etc.

Just FYI, Anmed has non-emergency care just across the parking lot form the ER. If you have a non-emergency medical problem, flu, severe headache, that sort of thing. Try the non-emergency unit. There are signs to direct patients to that unit.

For the record, I DO NOT work for AnMed, but I have great respect for them, what they do and the way they do it. No, they are not perfect.

I understand, in your case you don't feel well-served.

fanatic - member
3875 posts

St. Francis is well worth the drive and time for QUALITY care and timely service.

 

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Designated President of the Warm & Fuzzy Club. DBAA
rookie - member
4 posts

First I am glad that your wife is better, you state that she is a nurse from Ohio. She of all people should know better than to use the emergency room for something that should have been cared for by her private physician. Emergency rooms all across this country are inundated by people who use the er's as their family doctor, that is the main reason that people who do have an urgent need must wait for hours to be seen. I have worked in both Greenville and Anderson for many years and have transported many people to the various emergency rooms, the policy at every one of them is that no patient is allowed to have anything to eat or drink without the consent of a physician who is going to treat them, something consumed my have a negative effect on their lab work or other procedure that may need to be done. As far as the wait goes you are comparing apples to oranges, Greenville has a total of six emergency rooms to choose from in the county as well as one just across the county line in Spartanburg, you were just lucky to be at Saint Francis when they were not busy.
I as well as other members of my family have used ANMED several times over the years and have always been treated with respect and given quality care.

fanatic - member
2368 posts


St. Francis is well worth the drive and time for QUALITY care and timely service.

-wyatt1sc

Support your local hospital or you'll be driving to Greenville all the time for hospital care. That might be a shorter trip for some, but for most it is the difference between life and death (sometimes).

guest
570 posts
JDH, really informative post.  It would be nice if the ANMED group and AIM got together and did an article giving info detailing where the various departments are currently located. There have been so many changes in the last few years, I'm sure many people are confused.
regular - member
199 posts

We took our daughter to Anmed a few years ago for stitches and ended up waiting over 6 hours. By the time we got into the exam room, the cut had already started to scab.. She had also fell asleep in the waiting room because it was later at night..When the nurses and doctor came into the exam room and saw her sleeping in my arms, they all freaked out and pulled the crash cart.. This was all before they even bothered to try and wake her up. Luckily, before they slapped the paddles on her , I got her to wake up. We stayed and let them put 16 stitches in her head but have never went back. I know that they are slow and understand anyones frustration with Anmed but the main reason for all of this is because too many people use the ER as their own personal family practice.

By the way, Wyatts right. St. Francis is well worth the drive if you can make it. The staff at St. Francis keeps things moving pretty fast.

fanatic - member
3875 posts


JDH, really informative post. It would be nice if the ANMED group and AIM got together and did an article giving info detailing where the various departments are currently located. There have been so many changes in the last few years, I'm sure many people are confused.

-confused

Thats a great idea, use the experiences we have had at facilities and relate them to the public

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Designated President of the Warm & Fuzzy Club. DBAA
fanatic - member
1215 posts
My experience with AnMed has been very positive.  I have had surgeries in both the main downtown facility and in the Hwy 81 site.  I just a couple of months ago had to go to urgent care for a dog bite.  It has been quality service and efficiency in my experiences.
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"Nature gives you your face at twenty. Life shapes your face at thirty. But the face you have at fifty is the face you have earned." - Coco Chanel
regular - member
139 posts

I wonder how many patients die in the Anderson An Med Hospital waiting Room waiting to see a doctor? They sit for HOURS without anybody coming to check on them........

fanatic - member
1362 posts
I can assure you you wouldn't have to wait so long if so many people did not use the ER as a doctors office. If more people went to Urgent Care or Minor Care or better yet their own doctor for non-emergent situations the wait would be a lot shorter. Both my son and my father have been in life threatening accidents within the last 5 years and both are alive today because of the excellent care they received from EMS and the AnMed ER.
rookie - member
4 posts

To my knowledge none have died, some may have felt as if they were going to.
The reason it does not happen is because the Triage Nurses are very compitent and well trained, they do not just stick anyone out there and say have at it.
Andersonretro you just had a bad experience, it happens to us all at one time or another so why don't you just quit bashing a group of public servents who are doing the best they can with what they have to work with.

superstar - member
828 posts

Long ER times have existed my whole life. A broken arm as a young child took six hours. That was 30 years ago. If you are there for the flu you wait, come in from a car wreck badly off or chest pains, you do not wait. The new facility on 81 is great. Even the cafeteria has decent food.

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You can't reason someone out of a position they didn't reason themselves into. ~Author Unknown
?
611 posts

Couldn't the E room have a doctor's asst. (I forget their title) to see the usual office visit types that go to the E room? The asst. can write prescriptions same as a doctor and send them on their way. I have seen the asst. at my doctor's practice and she has written prescripts for me. This could save space for real emergency patients.

fanatic - member
2368 posts


Couldn't the E room have a doctor's asst. (I forget their title) to see the usual office visit types that go to the E room? The asst. can write prescriptions same as a doctor and send them on their way. I have seen the asst. at my doctor's practice and she has written prescripts for me. This could save space for real emergency patients.

-prevail

Actually they have a system similar to that. However, since it's an "Emergency Department" they have to check to be sure each case isn't an "emergency" before they do much else. Some cases, gun shots, stabbings,
vehicle accident victims, etc. are more obvious. It's up to the porfessionals to determine who has a true emergency. Of course, if it;s you are me or our spouse or children, WE think it's an emergency!

Best bet, if you think you have the flu, a head ache, sick stomach, stuff like that, go to urgent care, just across the parking lot from the ER.

regular - member
139 posts

The Urgent Care should be open 24 hours a day-7 days a week!!! I think that they shut down around 4PM!!!!!!!

fanatic - member
2368 posts


The Urgent Care should be open 24 hours a day-7 days a week!!! I think that they shut down around 4PM!!!!!!!

-andersonretro

No, that's the one up on 81 - Greenville Street. There's one across the parking lot from the ER.

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